Updated June 2024
Dovely Dreams, (“we”, “us”, or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dovelydreams.com, including any other media form, media channel, mobile website, or mobile application related or connected there to (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We only collect information that is provided with 1.) consent or 2.) a legal basis, namely, a legitimate interest. Personal information collected by use may include:
1. Personal information from you when you visit our site, including but not limited to your name, email address, phone number, social media account links, and any other information you voluntarily provide to us.
2. Financial account information, such as credit card number and other payment information. Please note, we do not retain credit card information, as it is processed through a third-party service (STRIPE)
3. We may also collect information about you such as:
-If you create an account-your username, password, and other demographic information you provide
-If you purchase from us-what you buy, how often, and other products you look at
-If you opt-in for an email freebie or sign up for our mailing list- your email address, your email open rate, and your “click through” rate.
Use of Information
We may use the information we collect in the following ways:
- To communicate with you, including providing you with updates and information relating to our services.
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To send communications, including promotional communications, and to display advertising.
- To process transactions.
Disclosure of Information
We prioritize the confidentiality and security of your personal information. We do not disclose your personal information except in the limited circumstances described below:
- Sharing with Service Providers: We may share information with our Company subsidiaries or holding companies, insurers, professional advisors, website hosting partners, and other parties who assist us in operating our website, conducting our business, or serving our users. These parties are obligated to keep your information confidential.
- Legal Compliance and Protection: We may release information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety, as well as for the establishment, exercise, or defense of legal claims, whether in court proceedings or administrative procedures.
Retention of Email Addresses
We retain email addresses of individuals who contact us via email, purchase goods or services through our website, register for site access, or subscribe to our email newsletters. These email addresses, along with other provided information, are stored in our mail list service ([Flodesk]). We do not share these email addresses through “list sharing” or sell your information to third parties.
Third Party Services
We occasionally collaborate with third parties or carefully selected advertisers (“Third Party Services”) to analyze user preferences, deliver tailored content, products, or services, and perform conversion tracking. Third Party Services used on our website include:
- Google Analytics
- Zapier
- Acuity
- Facebook Pixel
Please note that these third parties operate under their own privacy policies. Refer to their respective Terms of Service or Privacy Policy notices for details on how they handle personal data provided to them.
Non-Personally Identifiable Information
Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other uses. We use anonymous aggregated data about our customers or users to create marketing profiles, analyze site metrics, provide insights to potential advertisers, and offer support services.
Security of Information
We implement reasonable security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your Consent
By using our site, you consent to our website’s privacy policy.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Dovely Dreams LLC
dovelydreamssleep@gmail.com